Ozow
Ozow is hiring a Technical Support Engineer in Cape Town, Western Cape. This is a Full-time position, in the Engineering sector, posted on 20 July 2026. The salary is not disclosed in the listing. Applications close on 19 August 2026. Below you will find the full job description, step-by-step application guidance, interview preparation advice and answers to common questions about this vacancy.
Meet Ozow:
Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast-growing player in the financial technology sector, Ozow fosters a culture of innovation, diversity, and inclusivity. We believe in pushing the boundaries of what's possible and are committed to making a positive impact on the world through our payment solutions.
More about this Ozow fantastic position
Many support queries are of a technical nature and therefore as an Ozow Technical Support Engineer you should have a good understanding of Ozow’s system, programming languages, techniques, and concepts used. A key part of this role would be to assist external developers in their attempts to successfully integrate their respective systems with the Ozow system.
From a support technician to engineers’ point of view, your role is to ensure that customers receive excellent and consistent service to a high standard and handle issues in an efficient and friendly manner. You need to ensure that you know the policies and SLAs that are in place and always adhere to them.
In the role of support, you are accountable for your own actions, representing the company in the best light possible by always demonstrating our core values. Ultimately, as a team we are all accountable to the customer as they use the services we offer.
You are an ideal candidate if you have:
Your skills and competencies
Interview process
During the interview process you will meet with the People team, the hiring manager, and relevant CSuite. Be prepared to complete a technical assessment that will showcase your skills.
In office perks
Perks for South African based employees
Our Employee Value Proposition
Join Ozow and become part of an elite force that challenges the ordinary and achieves the extraordinary. If you're driven to make an impact, embrace challenges, and seek unparalleled opportunities for growth, your journey starts here.
Compliance
As a fintech company, we prioritize data security, confidentiality, regulatory and compliance. Due to the sensitive nature of our work, we require individuals with a high level of integrity and trustworthiness to ensure adherence to financial regulations and industry standards. Given the sensitive nature of our work, all employees are expected to demonstrate professionalism, accountability, and a commitment to ethical conduct in line with financial regulations and industry standards
Ready to be exceptional? Apply now!
Keen to know more?
Interested in joining our rocket ship?
To find out more about life at Ozow, head over to our Careers Page here!
If Ozow shortlists you for the Technical Support Engineer position, preparation makes the difference. Work through these steps:
Applications for the Technical Support Engineer position at Ozow close on 19 August 2026. Apply before the deadline — late applications are usually not considered.
The salary for the Technical Support Engineer position is not disclosed in the listing. It will typically be discussed during the interview process or included in the offer stage.
This position is based in Cape Town, Western Cape. Check the job description for any travel, hybrid or relocation details the employer may have included.
Click the apply button on this page — you will be taken to Ozow's official careers site to complete your application. Only applications submitted through the employer's official channel are considered.
This is a Full-time position in the Engineering sector, based in Cape Town, Western Cape.