Salesforce Solution Architect

Company Description

At Deloitte, our Purpose is to make an impact that matters for our clients, our people and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises to stakeholders, while creating the lasting impact we seek.

Harnessing the talent of 450,000+ people located across more than 150 countries and territories, our size and scale puts us in a unique position to help change the world for the better—by bringing together the services we provide, the societal investments we make,and the collaborations we advance through our ecosystems.

Deloitte offers career opportunities across Internal Client Services, Audit & Assurance (A&A), Tax & Legal (T&L) and our Consulting services business, which is made up of Strategy, Risk & Transactions Advisory (SR&T) and Technology & Transformation (T&T). 

About the Division

We are seeking an experienced and strategic Salesforce Solution Architect to join our growing consulting customer team. This role will be critical in designing and delivering complex, enterprise-level Salesforce solutions for our clients. As a Salesforce Solution Architect, you will work with stakeholders to understand business requirements, translate them into well-architected solutions, and guide the implementation team to deliver effective Salesforce-based systems. This role requires deep knowledge of Salesforce products, excellent client-facing skills, and the ability to lead cross-functional teams.

This is an excellent opportunity to work with a top tier consulting firm, delivering impactful Salesforce solutions across various industries. If you're a motivated architect with a passion for innovation and customer success, we'd love to have you on our team!

Job Description

1. Leadership

• Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop solutions that solve complex business problems with valuable outcomes, ensuring high-quality, lean designs and implementations.
• Technical Leadership and Advocacy: Serve as the technical advocate for Salesforce solutions, ensuring architectural integrity, feasibility, and alignment with business and customer goals. Responsible for solution architecture blueprints, high-level architecture designs, and integration architecture into the technical landscape and technology stack.
• Effective Communication and Influence: Exhibit exceptional communication skills, capable of articulating complex technical concepts clearly and compellingly. Inspire and influence stakeholders at all levels through well-structured arguments and trade-offs supported by evidence, evaluations, and research
• Practice growth: Support go to market and pre-sales activities by crafting compelling proposals and solution designs tailored to client needs. Lead the design and delivery of targeted Proof of Concepts, Salesforce Demos to showcase the value of Salesforce.

2. Salesforce Solution Design and Architecture

• Multi-cloud Architecture: Define and implement Salesforce architecture strategies, incorporating multi-cloud solutions (Sales Cloud, Service Cloud, Marketing Cloud, etc.) leveraging latest platform capabilities.
• Quality Assurance: Provide technical guidance on best practices, security, and governance of Salesforce implementations.
• Cross-Functional Collaboration and Integration: Work collaboratively with empowered, cross-functional teams. Integrate diverse perspectives to make well-informed decisions that balance feasibility, viability, usability, and value. Foster a collaborative environment that enhances team synergy and innovation.
• Data architecture: Ensure data accuracy and integrity across systems through robust data modelling, data mapping and integration strategies.
• Transformative Salesforce Roadmap: provide thought leadership into salesforce transformation roadmaps, guiding client through their digital transformation journey and balancing business objectives with executable implementations.

3. Team Collaboration and Mentorship

• Mentor and coach junior architects and developers, fostering technical growth and knowledge sharing.
• Actively Grow a team of experts in implementing impactful Salesforce solutions, driving knowledge sharing in the team.

Qualifications

Minimum Experience and Qualification Required:

• 7+ years of Salesforce experience, with at least 3 years in an architect or lead role at a consulting firm.
• App Builder, Experience Cloud, Sales Cloud, Service Cloud, Industry Cloud, Architect certifications preferred, Salesforce Certified
• Proficiency in Salesforce platform customisations, Devops, third-party integrations. Experience with MuleSoft or other middleware is a plus.
• Strong analytical and problem-solving skills. Critical thinking. Excellent communication and presentation skills.
• Familiarity with Agile methodologies and experience in leading project phases from conception to deployment is essential. Agile certifications such as SaFE, Scrum Master are a plus.
• Candidate should have a track record of delivering successfully Salesforce technology implementations projects.

Additional Information

Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive.  Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.

Be careful of Recruitment Scams: Fraudsters or employment scammers often pose as legitimate recruiters, employers, recruitment consultants or job placement firms, advertising false job opportunities through email, text messages and WhatsApp messages. They aim to cheat jobseekers out of money or to steal personal information.

To help you look out for potential recruitment scams, here are some Red Flags:

• Upfront Payment Requests: Deloitte will never ask for any upfront payment for background checks, job training, or supplies.
• Requests for Personal Information: Be wary if you are asked for sensitive personal information, especially early in the recruitment process and without a clear need for it. Fraudulent links or contractual documents may require the provision of sensitive personal data or copy documents (e.g., government issued numbers or identity documents, passports or passport numbers, bank account statements or numbers, parent’s data) that may be used for identity fraud. Do not provide or send any of these documents or data. Please note we will never ask for photographs at any stage of the recruitment process.
• Unprofessional Communication: Scammers may communicate in an unprofessional manner. Their messages may be filled with poor grammar and spelling errors. The look and feel may not be consistent with the Deloitte corporate brand.

If you're unsure, make direct contact with Deloitte using our official contact details. Be careful not to use any contact details provided in the suspicious job advertisement or email.

At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities.

We are committed to employment equity and building a diverse and inclusive workplace across the African continent. Our recruitment processes are aligned with our Employment Equity Plan and the principles of the Employment Equity Act. Preference may be given to candidates from designated groups.

We actively support the inclusion of people with disabilities and embrace neurodiversity in the workplace. We recognise and value the unique strengths that neurodivergent individuals bring, and we are committed to creating an environment where everyone can thrive.

If you require reasonable accommodations in relation to your disability and neurodiverse needs during the recruitment process, please let us know. We are happy to make adjustments to suit your individual needs.

View all current vacancies at Deloitte →

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If Deloitte shortlists you for the Salesforce Solution Architect position, preparation makes the difference. Work through these steps:

• Research Deloitte before the interview — look for their official website, social profiles and any recent news. Interviewers expect you to know why you want to work there specifically.
• Go through the job description above and prepare a specific example from your own experience for each of the main duties. Most interview questions will be drawn from what the advert emphasises.
• Structure your answers with the STAR method — Situation, Task, Action, Result. Concrete stories with measurable outcomes are far stronger than general claims about your abilities.
• Prepare two or three thoughtful questions to ask the panel — about the team, how success is measured in the role, or growth opportunities. It signals genuine interest.
• Plan your logistics early. Confirm whether the interview is in person in Midrand or online, and arrive or log in at least ten minutes early.